- Support of many credential types
- Various categorization options
- Secure browser in the desktop app
- Outstanding security
- Cheap prices
- 30-day unlimited trial with money back guarantee
- Uncontrolled credential import during installation
- No password generator in the apps
- Limited live customer service
When choosing software for a particular purpose, often it’s never the extras that are considered important but the basic functionality. In this case, if a password manager stores our credentials ready for automatic or quick entry at a later time, then that’s all you could hope for, right? This is true of many password management solutions, which limit themselves to the bare minimum by providing storage for login data and nothing else. There is no denying that they are safe and convenient methods of storing this sensitive data, but there are other companies that seek to provide so much more on top. Enter Password Boss, a password manager created in 2014 that not only handles passwords and other types of credential, but also provides some nice extras.
With a convenient multi-platform vault Password Boss can store virtually everything, from ordinary passwords and personal information to all kinds of secure notes, identities and payment information – all of which can be quickly and easily searched for. The software’s security is particularly useful, too, since it also works as a secure browser and includes features like local encryption and the security evaluator. The great prices that are available might be tempting you further, but the unlimited 30-day free trial means you don’t need to fret about whether or not Password Boss is worth using.
Although the desktop software follows the trend of having a simple and straightforward interface, its use still requires some practice to make full use of it. However, once you are familiar with the interface, Password Boss proves what it is truly capable of.
One such thing is that it categorizes saved data according to various criteria, with the most important being the credential type category, which covers passwords (for both websites and internet-based apps), digital wallets (credit cards and bank accounts), personal information, secure notes (from passports and licenses to miscellaneous notes), and identities. Additionally, these categories have various subcategories and if that’s not enough, credentials can be added as favorites, tagged and copied to custom-made folders. Don’t worry about losing a password in this jungle of categorization options, though, as the program features a search bar, and can filter data by alphabet, type, favorites, and even the date of creation.
The continuous cloud syncing and backup keeps everything up-to-date across all used vaults, with all the key elements placed neatly in the middle of the main window. There are plenty of options to choose from in this particular window to help making use of your data super-efficient, allowing for quick copies, modifications or directly accessing websites.
Note, however, that a password generator is missing, restricted instead to the software’s add-on. There is no compensation for this inconvenience, except perhaps the option to change the color of the credential’s icon, though this should admittedly happen automatically, whether it provides better orientation within the software or not. There’s an issue with autologin, too, since the program enters the necessary data always in relevant boxes as it should, but it rarely logs you in automatically without intervention, even if the necessary options are active.
It is worth talking of the secure browser, though, which functions basically like a web browser’s incognito mode by not saving any sensitive information. In fact, Password Boss is so proud of its secure browser that it is given pride of place right below two equally important features: the share center – for sharing items or even entire folders – and emergency access.
Apps and Browser Extensions
Password Boss’s browser extension – available for virtually every web browser – is what you would expect from a password manager add-on, capable of listing everything that is entered into the desktop app’s vault. The extension autofills empty boxes on login screens, features the same search bar as the software itself and provides access to the desktop vault with the click of a button. The only difference between the program and the add-on, however, is that it is only the latter that has a built-in password generator.
The same can be said about the iOS and Android app, which provides everything that the desktop version does, even including customization of the folders. Naturally this means that the mobile app also has a built-in secure browser that can automatically log you into websites, but with it downloaded it can also work alongside Google Chrome to enable autologin for websites saved to the mobile version of the browser.
This doesn’t mean there are no differences between the mobile and desktop versions, though: the application locks itself automatically after only 10 minutes – unlike the downloadable software, which can stay unlocked for over a day. The mobile app, however, is able to replace the master password with a four-digit PIN code for faster authentication.
It only takes less than a minute for Password Boss to be installed on any of the supported devices. However, antivirus software may have issues with this process, so be sure to deactivate while installing. Certain files may be unjustifiably deemed as threats and a failure to install them properly may result in a faulty password manager.
Once the program is up and running, an account has to be created and – if a license was purchased – activated. Thankfully the program evaluates the master password on the spot, as well as prompting you to provide the necessary data to be used for autofilling online forms. As an added bonus, the software guides you through the most important features, asking you to add various types of credentials while explaining how Password Boss can be used in the most effective way.
The biggest surprise, however, is that Password Boss imports every credential saved to the default web browser even before the add-on is installed. Sadly, this may result in importing unwanted items that then have to be removed one by one – which has to be done even if the whole vault will be emptied to make space for credentials imported from competing apps or browsers. Speaking of which, note that the browser add-ons are not installed automatically, though the program can be set to display an install prompt when a browser is launched once Password Boss is up and running.
Security and Privacy
The level of security Password Boss users enjoy is insane – but in a very positive way. It’s not enough that the master password is evaluated the moment a Password Boss account is created, but that’s also true for every other password entered into the vault. To further increase the overall security of passwords, the software also has a password security evaluator – the Security Report Card – where duplicate, weak and old passwords are displayed.
Additionally, not only can the master password be paired with a secondary authentication option – via a third party two-factor authenticator app or the smartphone’s own biometric authenticator – but it also locks out any devices that aren’t authenticated that try to access the vault.
And this is just the tip of the iceberg. Password Boss utilizes the AES-256 encryption locally, so all data becomes encrypted on the device before entering the company’s cloud storage. The same is true for any shared credentials, which ensures that no sensitive information is leaked. Additionally, the software is also capable of detecting phishing sites, locking itself after a certain amount of time, revoking the authorization of stolen devices, and providing emergency access to the vault for a given person.
Password Boss has four pricing plans in total – two intended for individual users and two for teams. The free forever version is only available for individuals, but its list of features is extremely limited and lacks important aspects such as two-factor authentication, unlimited sharing, cloud syncing and backup, and emergency access.
To gain access to all of these features you’ll need to subscribe to Password Boss Premium, which provides everything without limitation for $2.50 per month when paid for on an annual basis – a price that can be reduced to just $1.53 per month should you opt for the three year-long subscription instead of paying yearly. Additionally, the free plan is available without any restrictions for the first 30 days of use, and the premium plan provides a 30-day money back guarantee.
As for the two business plans, Standard and Advanced, they cost $2 and $3 per user per month respectively, but for this fee they add customizable security policies, team-based credential sharing, reporting, and audit logs into the mix for teams consisting of five or more.
Plans for Individual Users
Plans for Teams (Five People and Up)
Getting a response with Password Boss’s customer service is exceptionally quick, with our email inquiry taking mere minutes to get a thorough response from the staff. But sadly this is the only way to directly contact a member of staff with a question, with no option for support via phone nor live chat. Even the social media pages or official blog are long-forgotten platforms, the last posts uploaded to either date back to 2016.
That doesn’t mean there is no additional support, though: as a matter of fact, Password Boss has a nice help center full of detailed FAQs that answers the most common questions related to the use of the service.
Password Boss is an interesting case, as it has just as many duds as it does fantastic features. Although importing credentials before the finalization of the installation seems convenient, it is actually pretty frustrating, especially when said installation is interrupted by an antivirus. It’s also sad to see a very limited customer service, even though the quick response time by the staff proves that Password Boss is managed by knowledgeable professionals.
However, when it comes to everything else, particularly the high level of security, this password manager shows what it’s truly capable of. Combine that with a vault that has many customization options from categories and custom folders to tags and favorites, and Password Boss quickly becomes one of the most convenient password managers on the market. And if that’s not convincing enough, a more than customer-friendly price tag that can be further reduced by opting for a longer subscription will definitely help anyone consider using Password Boss.